Help with your image cleanup

Contact ImgEraser Support

Send support questions to support@imgeraser.com. Include the page or workflow you used, what happened, and the smallest useful reference; do not email private images or sensitive documents unless support asks for one.

Image processing questions

Tell us whether you used the object remover, text remover, person remover, logo remover, watermark remover, date stamp remover, or magic eraser. Describe the selection and the result you expected so the issue can be reproduced without receiving your original image.

If a result looks wrong, keep the original file and note the image format, approximate file size, browser, and the part of the photo that needs another pass.

Credits and payment questions

For a payment or credit question, include the PayPal order reference and the email used for the ImgEraser account. Never include a password, full payment-card number, security code, or private image in an email.

A failed edit should not use a paid credit. Sharing the order reference lets support check the payment record without asking for sensitive payment details.

Privacy and deletion requests

Use support@imgeraser.com to request account deletion, ask about a temporary upload, or report a privacy concern. Include the account email or a clear description of the request so it can be matched to the right record.

ImgEraser does not publish private uploads in a public gallery. Temporary source images, selections, and results are normally deleted within 24 hours unless a support, security, payment, or legal issue requires a longer record.

Continue learning

Related tools, guides, and policies

These links help you move from an explanation to the next useful action without starting the search again.

Start with a photo you are allowed to edit.